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Technology Adoption of Patients Record Management System for Department of Health Treatment and Rehabilitation Center Using TOE Framework

Leonard L. Alejandro
Faculty, IT & IS Department, Adamson University, Philippines
Abstract—With the current administration’s war against drugs, the number of patients admitted to rehabilitation and treatment centers has drastically increased. The significant increase in the number of patients also means there is an increase in the volume of data the center needs to handle. At present, the center is using pen and paper as the means of records handling. The research aimed to develop a Patient Records Management System that can be used for handling the increasing volume of data as well as the other problems experienced, such as, data redundancy and data loss. The study used qualitative research wherein qualified respondents were chosen using purposive sampling. Five groups of respondents were identified; Administrators, Admitting Officers, Social Workers, Psychologists, and Nurses. The developed Patient Record Management System was evaluated using ISO 25010 Software Quality Model by target respondents. The survey showed that the developed system was assessed as “Very Good” in terms of functional suitability, performance efficiency, compatibility, usability, reliability, security, maintainability, and portability. Furthermore, the respondents’ degree of adoption of a Patient Records Management System reveals that they “Agree” in all terms of operational, technical, and economic considerations. This study also identified internal IT infrastructure, compatibility, human resources, organizational structure as positive adoption factors with consideration to Technology Organization Environment (TOE) framework, while financial resources, industry adoption, and jurisdictional issues impede the adoption process.
 
Index Terms—patient records management system, treatment, rehabilitation, framework, framework, qualitative research, Philippines

Cite: Leonard L. Alejandro, "Technology Adoption of Patients Record Management System for Department of Health Treatment and Rehabilitation Center Using TOE Framework," Journal of Advances in Information Technology, Vol. 10, No. 2, pp. 66-71, May 2019. doi: 10.12720/jait.10.2.66-71
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