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Business Intelligence and Analytics in Managing Organizational Performance: The Requirement Analysis Model

Nur Hani Zulkifli Abai 1, Jamaiah Yahaya 2, and Aziz Deraman 3
1. Universiti Utara Malaysia, Sintok, Malaysia
2. Universiti Kebangsaan Malaysia, Bangi, Malaysia
3. Universiti Malaysia Terengganu, Kuala Terengganu, Malaysia
Abstract—Today, data has growth tremendously. It has been one of valuable resources to determine success and failure of an organization. The need to manage and analyse the data for organization's performance has increased. Suitable technology identified for this purpose is Business Intelligence and Analytics (BIA). BIA implementation is a huge project and one of success factor identified by previous researcher is clear requirement analysis process. This paper presents the requirement analysis model for the implementation of Business Intelligence and Analytics in Performance Management (BIAPM). It was developed based on literature review and empirical study using phenomenology approach. The model explains the required process, input and output of requirement analysis for BIAPM implementation. It help researchers and practitioners the capabilities to better understand requirement analysis process in three difference perspectives that are Business Intelligence, Analytics and Performance Management.

Index Terms—requirement analysis, business intelligence, business analytics, performance management

Cite: Nur Hani Zulkifli Abai, Jamaiah Yahaya, and Aziz Deraman, "Business Intelligence and Analytics in Managing Organizational Performance: The Requirement Analysis Model," Vol. 7, No. 3, pp. 208-213, August, 2016. doi: 10.12720/jait.7.3.208-213
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